Chameleon AIRefund Policy
Last updated: 23 October 2026
Every Chameleon AI prompt pack comes with a 14-day money-back guarantee. If a pack is not right for you, email us within 14 days of purchase and we will refund you. No long explanation required.
Our packs are digital files delivered immediately after payment, and crypto payments cannot be reversed by the network. That is why we handle refunds directly: you ask, we send the funds back in USDT or USDC.
Our 14-day money-back guarantee
If you are not satisfied with a prompt pack, you can request a refund within 14 days of your purchase date. We will refund the full amount you paid for that pack.
When we will fix it or refund you
- You changed your mind within 14 days of purchase.
- You paid but did not receive the correct file, and we could not resolve it.
- The file is damaged or cannot be opened, and we could not replace it.
- You paid twice for the same pack.
Approved refunds are sent in USDT or USDC on the BEP20 network to a wallet address you give us. We process refunds within 5 business days of approving your request.
What is not covered
- Requests made more than 14 days after purchase.
- Funds sent on the wrong network or to the wrong address.
- Results from using the prompts, including trading, tax or business outcomes.
How to ask
Email [email protected] with your order email, the pack name and your transaction hash (TXID). You do not need to explain why.
Nothing in this policy limits any rights you have under consumer law.
Frequently asked questions
How long do I have to request a refund?
14 days from your purchase date. After that the sale is final, because the digital file has already been delivered and cannot be returned.
Do I need to give a reason?
No. Within the 14-day window we refund on request. A brief note helps us improve the packs, but it is not required.
How is the refund paid?
In USDT or USDC on the BEP20 network, to a wallet address you provide. We process approved refunds within 5 business days.
What if my file is missing or damaged?
Tell us and we will send a replacement first. If we cannot resolve it, you get a full refund regardless of the 14-day window.
Can I get a refund for a free tool?
Our free browser tools cost nothing, so there is nothing to refund. They run entirely in your browser.